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Accessibility Statement
ACCESS FOR ALL
You, our guests, come to our websites with a variety of lived experiences, which inspires our work to enable access and inclusion. We want you to feel your best when visiting our Sites. That is why we are taking careful measures to build meaningful connections and experiences for individuals of all abilities. Just like in our stores, we strive to discover and implement innovative solutions that create a welcoming and enjoyable digital experience across our websites and mobile applications.
“At DOHO Brands Inc., it is our mission to design for all, not most. Accessibility is instrumental to ensuring our embrace is inclusive, equitable, and ever-expanding.”
WEB ACCESSIBILITY GUIDELINES
We have a dedicated team of accessibility advocates and third-party disability consultants who help us monitor and improve our accessibility initiatives. Our goal is to ensure that new, updated, and existing web content produced by DOHO Brands Inc. meets compliance requirements for the Web Content Accessibility Guidelines (WCAG) 2.1, Level A and AA, and adheres to applicable global accessibility laws and regulations, including but not limited to:
- Accessible Canada Act (ACA)
- Accessibility for Ontarians with Disabilities Act (AODA)
- Americans with Disabilities Act (ADA)
- Australian Disability
- Discrimination Act 1992 (Cth)
- EU Web Accessibility Directive (as implemented by EU Member States)
THIRD-PARTY CONTENT
We may communicate with our guests through third-party platforms, including but not limited to Instagram, Facebook, YouTube, Twitter, and TikTok. These platforms are not controlled by DOHO Brands Inc. and may present accessibility challenges that fall outside of our control.
THIRD-PARTY ACCESSIBILITY TOOLS
While not specifically endorsed by DOHO Brands Inc., the following web browser and screen reader combinations may help optimize your online experience:
- VoiceOver (macOS/iOS): Safari
- NVDA (Windows): Chrome, Edge, Firefox
- JAWS (Windows): Chrome, Edge, Internet Explorer, Firefox
- Narrator (Windows): Edge
- TalkBack (Android): Chrome, Firefox
LET’S CONNECT
We want to learn from you.
“We want our guests to feel valued and included in all the ways they choose to shop with us. People visit our websites with a variety of lived experiences and accessibility needs, which is why it is important for us to maintain inclusive, accessible digital spaces for everyone.”
If you encounter any accessibility barriers or need additional support during your visit, please reach out to us on Instagram at @shop.doho.
Privacy Policy
If you are a consumer in the United States, this privacy policy (“Privacy Policy”) explains how DOHO Brands Inc.(collectively, “DOHO,” “we,” or “us”) collects, uses, processes, discloses, and retains your personal data when you access or use our websites, mobile applications, and any other applications, products, or services that display this Privacy Policy (collectively, the “Services”).
This Privacy Policy also applies to personal data we collect when you shop online, visit events we host, engage with our customer support team, register for and attend events, engage with us on social media, join a membership or loyalty program, or otherwise interact with us.
Please review this Privacy Policy carefully. We may provide different or additional privacy notices in connection with certain activities, programs, or offerings. These notices may supplement or clarify our privacy practices and may provide you with additional choices.
Our privacy practices are subject to applicable laws in the jurisdictions where we operate, which means that we engage in the practices described in this notice only as permitted by law in each region.
Revisions to this Privacy Policy
We may change this Privacy Policy from time to time. If we make changes, we will update the “last updated” date at the top of this Privacy Policy. If we make material changes, we will provide additional notice (such as adding a statement to our website homepage or sending you an email notification). We encourage you to review this Privacy Policy regularly to stay informed of how we handle your personal information.
1. Collection of Personal Data
“Personal data” means any information related to an identified or reasonably identifiable individual, as defined under applicable law. The categories of personal data we collect depend on your interactions with us.
We collect personal data in the following ways:
- Personal Data You Provide
Directly (e.g., name, email, payment details, profile information, demographics, communications, user content). - Personal Data We Collect Automatically (e.g., device data, network data, cookies, usage analytics, crash reports, geolocation).
- Personal Data From Other Sources (e.g., partners, publicly available sources, event hosts, service providers, affiliates, and social media platforms).
- Personal Data We Derive (e.g., inferred preferences, shopping behaviors, location inferences).
2. Use of Personal Data
We use personal data to:
- Provide, maintain, and improve products and Services
- Complete transactions and process payments
- Manage accounts and memberships
Communicate about your account, orders, or promotions - Respond to customer service requests
- Conduct advertising, marketing, and promotional activities
Conduct research and development - Personalize experiences and recommendations
- Ensure security and prevent fraud
- Comply with legal obligations
3. Disclosure of Personal Data
We may disclose your personal data to:
- Affiliates and Subsidiaries within DOHO Brands Inc.
- Service Providers (e.g., IT, payment processors, shipping, analytics, marketing)
- Contractors and Third-Party Partners (e.g., advertising, promotions, loyalty program partners)
- Corporate Transaction Participants (e.g., merger, acquisition, reorganization)
- Professional Advisors (legal, financial, insurance)
- Law Enforcement or Regulators, where legally required
With Your Consent or Direction (e.g., public profiles, social features, partnerships) - Aggregated/De-Identified Data that cannot reasonably identify you
4. Targeted Advertising and Analytics
We work with third-party providers who use cookies, web beacons, SDKs, and other technologies to track usage and provide advertising and analytics services. This may constitute “targeted advertising,” “sharing,” or “selling” under some U.S. state laws.
You can manage preferences through your browser, device settings, or recognized universal opt-out signals (like the Global Privacy Control).
5. Children’s Privacy
DOHO Brands Inc. does not target products or Services to children under 18. If you believe your child has provided personal data without your consent, please contact us immediately at shopdoho@gmail.com.
6. Third-Party Sites
Our Services may contain links to external websites not controlled by DOHO Brands Inc. We are not responsible for the privacy practices of third parties. Please review their privacy policies before sharing personal data.
7. Your Choices
You may manage your privacy preferences in the following ways:
- Marketing Communications – Opt out via unsubscribe links, SMS “STOP” replies, or account settings.
- Location Data – Disable location services on your device.
- Cookies – Adjust browser preferences; note this may affect functionality.
- Push Notifications – Manage via your device settings.
8. State-Specific Information
Certain U.S. state privacy laws grant residents specific rights, including:
- The right to know/access personal data
- The right to correct inaccuracies
- The right to delete personal data
- The right to opt out of sales, sharing, or targeted advertising
- The right to portability (data transfer)
- The right to non-discrimination
Instructions for exercising these rights are available through our Privacy Portal or by emailing us at shopdoho@gmail.com.
9. Notice of Financial Incentives and Loyalty Programs
We may offer discounts, perks, or benefits in exchange for personal data (e.g., loyalty programs or email sign-ups). Participation is voluntary, and you may withdraw at any time. Full details are provided with each program.
10. Retention of Personal Data
We retain personal data for as long as necessary for business, legal, and regulatory requirements. For example, account data is retained while accounts are active; transaction data is retained until the statute of limitations expires; and marketing preferences are retained to ensure compliance with your choices.
11. Ambassadors
If you participate in DOHO’s ambassador or influencer programs, additional personal data may be collected and used for program management, payments, marketing campaigns, and public content sharing.
12. Contact Us
If you have questions about this Privacy Policy or DOHO’s privacy practices, please contact us:
📧 Email: shopdoho@gmail.com
California Privacy Rights
For Sellers:
- Listing Agreement: To work with an agent, a seller must sign a Listing Agreement, typically an Exclusive Right to Sell Agreement, which grants the agent the exclusive right to market and sell the home.
- Agency Disclosure: Agents must provide a Disclosure Regarding Real Estate Agency Relationships, explaining their fiduciary duties to the seller.
- Seller Disclosures: California law requires sellers to provide the Transfer Disclosure Statement (TDS) and Natural Hazard Disclosure (NHD) to buyers, revealing known issues with the property.
For Buyers:
- Buyer Broker Representative Agreement (BRA): Buyer is required to sign with this form as of January 01, 2025
- Dual Agency: In California, an agent can represent both the buyer and seller in a transaction (dual agency), but they must disclose this to both parties and remain neutral.
- Earnest Money Deposit (EMD): Buyers typically submit an EMD (1-3% of the purchase price), held in escrow, to show they are serious about the purchase.
California Transparency Act
For Sellers:
- Listing Agreement: To work with an agent, a seller must sign a Listing Agreement, typically an Exclusive Right to Sell Agreement, which grants the agent the exclusive right to market and sell the home.
- Agency Disclosure: Agents must provide a Disclosure Regarding Real Estate Agency Relationships, explaining their fiduciary duties to the seller.
- Seller Disclosures: California law requires sellers to provide the Transfer Disclosure Statement (TDS) and Natural Hazard Disclosure (NHD) to buyers, revealing known issues with the property.
For Buyers:
- Buyer Broker Representative Agreement (BRA): Buyer is required to sign with this form as of January 01, 2025
- Dual Agency: In California, an agent can represent both the buyer and seller in a transaction (dual agency), but they must disclose this to both parties and remain neutral.
- Earnest Money Deposit (EMD): Buyers typically submit an EMD (1-3% of the purchase price), held in escrow, to show they are serious about the purchase.
Return and Refunds
For Sellers:
- Listing Agreement: To work with an agent, a seller must sign a Listing Agreement, typically an Exclusive Right to Sell Agreement, which grants the agent the exclusive right to market and sell the home.
- Agency Disclosure: Agents must provide a Disclosure Regarding Real Estate Agency Relationships, explaining their fiduciary duties to the seller.
- Seller Disclosures: California law requires sellers to provide the Transfer Disclosure Statement (TDS) and Natural Hazard Disclosure (NHD) to buyers, revealing known issues with the property.
For Buyers:
- Buyer Broker Representative Agreement (BRA): Buyer is required to sign with this form as of January 01, 2025
- Dual Agency: In California, an agent can represent both the buyer and seller in a transaction (dual agency), but they must disclose this to both parties and remain neutral.
- Earnest Money Deposit (EMD): Buyers typically submit an EMD (1-3% of the purchase price), held in escrow, to show they are serious about the purchase.